Privacy Policy

Smile Story ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Site”) or interact with our services. By using the Site, you agree to the practices outlined in this policy.

1. Information We Collect

We collect several types of information, including:

• Personal Information: This includes details like your name, email address, phone number, and any other information you provide when filling out forms on the Site (e.g., appointment requests, contact forms).
• Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This helps us improve the user experience.
• Cookies: We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to your inquiries or requests.
• Schedule appointments or follow up on dental services.
• Communicate with you about special offers, updates, or promotions (with your consent).
• Analyze website performance and user behavior to enhance our site and services.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., web hosting companies, payment processors) who assist us in operating our business.
• Legal Requirements: We may disclose your information when required to comply with legal obligations, such as responding to subpoenas or protecting the rights, property, or safety of Smile Story, our patients, or others.

4. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information. While no system can be completely secure, we take reasonable steps to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights and Choices

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Update or correct any inaccuracies in your personal data.
• Delete Your Information: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Smile Story does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Smile Story
1700 Post Oak Blvd, Ste 1-270
Houston, TX 77056
(713) 396-0091
concierge@smilestorydentistry.com